While we will make every effort to keep your order as close to your order description or photograph as possible; we do reserve the right to replace certain elements if we feel they won't be as beautiful as they could be, or if that particular flower is not in stock.
We do, however, promise to deliver you a drop dead gorgeous arrangement, lovingly designed using our freshest of the fresh product.
Flowers are a natural thing - and sometimes they behave in a way we can't predict. If you feel your arrangement has done something unpredictable that isn't making you smile- give us a ring and we'll see what we can do.
Same Day Delivery / Holidays:
We do offer same-day delivery for orders Monday to Saturday.
For same-day deliveries within Vancouver, please have your order in by 12pm.
For same-day deliveries outside of Vancouver, please have your order in by 10am.
For deliveries outside Vancouver, please try to have your order in 24 hours in advance. We can only accommodate same-day deliveries outside Vancouver if the order is placed by 10AM
Please note that we are unable to do Sunday deliveries. However, if you have a very special order that MUST go out on this day, we may be able to accommodate so please give us a call.
The below delivery rates are for same-day delivery orders placed before 1pm, Monday to Saturday. If you have a same-day delivery that needs to go out after this cut off, please call us to see if we can accommodate (this delivery fee will be based off of a real-time quote from our delivery service).
Deliveries within Vancouver, Richmond, New Westminster, and Burnaby are $15.
Deliveries to West Vancouver, North Vancouver are $25.
Coquitlam, Surrey, Delta, and Langley are $35.
Abbotsford is $55.
Deliveries outside of Vancouver will usually be delivered in the afternoon. If you must have an order delivered in the morning, please order at least 24 hours ahead, so that we have ample time to prepare your florals and schedule a delivery.
Please give us 3 - 4 hour time slot that someone will be home, or let us know if there is a place that we can safely leave the flowers on the off chance that no-one is home - then that would be great! Try to provide us with all the information available, so that we can make sure your delivery goes out smoothly. Information such as a buzzer number, when the recipient will be home and phone number will always be helpful.
If we can't get hold of the recipient for some reason - we'll always wait to make their flowers until we know they'll be there. No-one likes to miss out on a flower delivery.
We strive to have all deliveries completed by 5pm the day of delivery.